這一問題表現在利用Windows Installer安裝軟件和更新時,系統會隨機崩潰,explorer.exe和msiexec.exe都有可能出現問題.測試者們迅速找出了原因,原來是一個Customer Experience Improvement Program (CEIP)中名叫Software Quality Management (SQM) Client的服務在進行ntdll.dll中的WinSqmStartSession過程時不幸崩潰,這種情況似乎是運行微軟客戶體驗改善計劃引起的,解決方案已經出來:
1. 關閉Windows Customer Experience Improvement Program 也可以解決問題,路徑是本地組策略中的- Computer Configuration->Administrative Templates->System->Internet Communication Management->Internet Communication settings.
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